Understanding Change Management: Our Iceberg is Melting

Harvard Business School Professor John Kotter talks about his book “Our Iceberg Is Melting” with a familiar friend (YouTube video below). This is a great book, telling you a story.

It gives you a better understanding how you can apply Change Management to improve organizations and processes. More information:

• Reviews of this book on Amazon.com
• Our Iceberg is Melting site – contains some other great videos!
• Site of John Kotter
• John Kotter on How Change Is Changing
• Leading Change: Why Transformation Efforts Fail (full HBR article)
• Another ‘Change Iceberg’ – not related to the work of John Kotter; but useful!
• Change management forum
• Wikipedia on Change Management
• The McKinsey Quarterly, the business journal of McKinsey & Company – on Change Management

Overview of the eight steps for change:

1. Establish a Sense of Urgency
2. Form a Powerful Guiding Coalition
3. Create a Vision
4. Communicate the Vision
5. Empower Others to Act on the Vision
6. Plan for and Create Short-Term Wins
7. Consolidate Improvements and Produce Still More Change
8. Institutionalize New Approaches

Tagged as: change management, communication, iceberg-is-melting, improvements, institutionalize, john kotter, leading-coalition, management, sense-of-urgency

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